PRIVACY POLICY

Protection of Personal Information Act (POPIA)

EFFECTIVE DATE
November 2026

LAST UPDATED
November 2026

1. Introduction

Silulo Foundation is committed to protecting the privacy and personal information of all individuals and organisations that engage with us.

This Privacy Policy explains how we collect, use, store, process, share and protect personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.

This policy applies to our website, programmes, applications, events, partnerships and other organisational activities.

2. Who We Are

Silulo Foundation is a South African non-profit company operating in enterprise development, entrepreneurship, skills development and community empowerment.

Our activities include:

Entrepreneurship development and business support.
Digital literacy and skills development.
Youth development and employability initiatives.
Business mentorship and networking.
Partnerships with corporate organisations, government departments, educational institutions and other stakeholders.

Responsible Party: Silulo Ulutho Foundation NPC

Physical Address: Shop 10B, Roma Centre, Racing Park, 2 Winning Way, Dunoon, Western Cape, South Africa.

3. Personal Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal identification information

Full names and surnames.
Identity or passport numbers, where necessary.
Date of birth.
Gender, where required for programme reporting.
Contact details, including telephone numbers and email addresses.

Programme and application information

Educational background and qualifications.
Employment status.
Business information and business registration details.
Financial and business performance information where relevant.
Programme applications, attendance and participation records.
Assessment results and programme progress.

Stakeholder information

Donor and funding partner details.
Mentor and facilitator information.
Organisational and professional contact details.
Partnership and communication records.

Website information

Information submitted through contact forms.
Newsletter subscription details.
Website usage and technical information, where collected through cookies or analytics tools.

We only collect information that is reasonably necessary for legitimate organisational purposes.

4. How We Use Personal Information

Silulo Foundation may use personal information for the following purposes:

Processing programme applications and registrations.
Assessing eligibility for programmes and funding opportunities.
Delivering training, mentorship and business development support.
Monitoring programme attendance, performance and outcomes.
Measuring and reporting on organisational impact.
Meeting contractual and funding partner reporting requirements.
Communicating programme updates, events and opportunities.
Responding to enquiries and requests.
Managing partnerships and stakeholder relationships.
Meeting legal, regulatory and governance obligations.
Improving our programmes and organisational services.

5. Sharing of Personal Information

Silulo Foundation may share personal information with relevant third parties where necessary and lawful.

These may include:

Funding partners and corporate sponsors.
Educational institutions and programme implementation partners.
Trainers, facilitators, mentors and consultants.
Monitoring, evaluation and impact assessment service providers.
Technology and administrative service providers.
Government departments and regulatory authorities where legally required.

Information will only be shared for legitimate purposes and in accordance with applicable data protection requirements. Where possible, aggregated or anonymised information will be used for reporting and research purposes.

We do not sell personal information to third parties.

6. Protection and Security of Information

Silulo Foundation takes reasonable technical and organisational measures to protect personal information against:

Unauthorised access.
Loss or damage.
Unlawful disclosure.
Unauthorised alteration.
Accidental destruction.
Unlawful processing.

Access to personal information is restricted to authorised individuals who require the information to perform their duties.

We also expect service providers who process personal information on our behalf to maintain appropriate confidentiality and security safeguards.

7. Retention of Personal Information

Personal information will only be retained for as long as necessary to fulfil the purpose for which it was collected, or where retention is required by law, contractual obligations, funding requirements or legitimate organisational needs.

When personal information is no longer required, it will be securely deleted, destroyed or anonymised in accordance with applicable requirements.

8. Your Rights

In terms of POPIA, individuals have the right to:

Know what personal information Silulo Foundation holds about them.
Request access to their personal information.
Request correction or updating of inaccurate information.
Request deletion of information where legally permissible.
Object to certain types of processing.
Withdraw consent where processing is based on consent.
Object to the use of personal information for direct marketing.
Lodge a complaint with the Information Regulator where their rights have been infringed.

Requests can be submitted using the contact details provided below.

9. Children and Young People

Where Silulo Foundation collects personal information relating to children under the age of 18, appropriate safeguards and consent requirements will be applied in accordance with POPIA.

Where required, consent will be obtained from a competent person, such as a parent or legal guardian.

10. Cookies and Website Usage

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and enhance the user experience.

Where applicable, users will be informed about the use of cookies and provided with appropriate options to manage their preferences.

11. Third-Party Websites

Our website may contain links to external websites, partner platforms, and service providers.

Silulo Foundation is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those platforms before submitting personal information.

12. Changes to This Privacy Policy

Silulo Foundation reserves the right to update this Privacy Policy from time to time to reflect changes in legislation, organisational practices or operational requirements.

The latest version will be published on our website.

13. Contact Details and Privacy Enquiries

For questions, requests or concerns relating to personal information and privacy, please contact:

Information Officer: Luvuyo Rani (Founder and CEO)

Silulo Foundation NPC

Physical Address: Shop 10B, Roma Centre, Racing Park, 2 Winning Way, Dunoon, Western Cape.

Email: [email protected]

Telephone: 021 001 1838

Individuals may also contact the Information Regulator of South Africa:

Website: https://inforegulator.org.za/